Due to the nature of digital media, once you have downloaded a plugin or theme, there’s no way to return it. No refunds will be given except when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will issue a refund.
Our support team is available 24/7; if you have any questions or need help installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
Need help?
Contact us at {email} for questions related to refunds and returns.